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Vacancy

VoIP Engineer

RemoteFull-time32-40 uur

As a VoIP Engineer you build and run the telephony infrastructure that brings every call to our AI. You make sure a customer's call is answered, routed and, when needed, warm-transferred to a human, flawlessly.

This is the specialized, rare side of Sainer: OpenSIPS or SIPhon routing, a FreeSWITCH RTP cluster and realtime audio at scale. When you do your job well, nobody notices the technology. They just hear a call that simply works.

01/ 05

What you'll do

  • Run OpenSIPS as our SIP proxy and load balancer (routing, registration, auth)
  • Manage our FreeSWITCH cluster: RTP audio, codecs, bridging and transfers
  • Hand audio off to the AI backend via FreeSWITCH ESL and WebSocket PCM
  • Barge-in and transfers: warm, cold and SIP REFER
  • Safeguard call quality: jitter, packet loss, latency and echo
  • Keep the stack scalable and reliable on GCP, without dropping a single call
02/ 05

What we're looking for

  • Deep SIP knowledge: INVITE/REFER/re-INVITE, registration, auth and NAT traversal
  • Experience with OpenSIPS (proxy + load balancer) and FreeSWITCH (RTP, codecs, ESL)
  • Realtime audio quality: jitter, packet loss, latency, echo and transcoding
  • Strong on Linux and networking: UDP/TCP/TLS, SRTP, firewalls, packet capture (sngrep/Wireshark)
  • Strong plus: GCP (Cloud Run, Terraform), carrier/SIP-trunk integration or load and regression testing
  • Plus: Redis/PostgreSQL, fraud hardening (toll fraud, SIP scanning) or knowledge of the NL/EU telephony market
03/ 05

About the team

You work closely with the engineering team that builds the AI voice pipeline. The seam is the audio hand-off: you deliver audio via FreeSWITCH ESL and WebSocket PCM to the backend that drives Gemini. Compact team, short lines, fast decisions. Your expertise is scarce and visible: without you, there's no call.

04/ 05

A day at Sainer

You start by looking at yesterday's call quality and use sngrep to track down a jitter spike at one carrier. You tweak the OpenSIPS routing, test a warm-transfer scenario on the FreeSWITCH cluster, and align with the backend team on how barge-in and the AI interrupt become one smooth experience.

05/ 05

What we offer

  • 01A rare, specialized role with direct impact on the product
  • 02Telephony at real scale: thousands of calls a day
  • 03Competitive salary
  • 04Unlimited holidays
  • 05Fully remote, with one office day a month to meet up in person
  • 06A home-office budget: together we decide what you need (for example a MacBook)

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