The phone operator that
never sleeps
Sainer answers customer calls, handles inquiries, transfers to staff, creates appointments, and manages support tickets. All while you focus on your business.
Proud partner of
Try it yourself!
Enter your website and phone number and get called by your own Sainer within a minute!
Everything you need for intelligent call handling.
Powered by advanced AI to understand context, handle complex queries, and integrate seamlessly with your existing systems.
24/7 Availability
Your AI phone operator answers calls instantly, day and night. Never miss a customer request.
Smart Call Routing
Intelligently transfers calls to the right colleague when the caller wants this.
Smart answers
Instantly creates support tickets, sends invoice copies, or tells the status of your order.
Powerful integrations and insights.
Connect Sainer with your existing tools and gain valuable insights from every customer interaction.
Call Analytics
Calls are recorded, converted to text, summarized, and scored for sentiment. This information can go directly into your CRM.
CRM Integration
Automatically sync customer data and calls, update records in real-time, and maintain a complete history of all interactions. Salesforce, HubSpot, or just within Sainer.
KPN Partner Network
Leverage KPN's reliable network for crystal-clear call quality, landline integration, and seamless transition from traditional phone systems.
24/7 Availability
Your AI phone operator answers calls instantly, day and night. Never miss a customer request.
Your own style
We help shape your assistant, but you can customize the tone or accent, content, and behavior of the assistant if you wish.
Smart AI
Based on conversations held, the assistant can learn and improve on its own.
Perfect for every industry
Sainer adapts to your specific business needs, regardless of your industry.
Restaurants & Bars
Takes reservations, collects dietary information, answers questions about menus, hours, and location. Handles delivery orders and informs about special events.
Managed Service Providers
Creates support tickets, answers order status questions, sends requested invoice copies, and performs tasks like password or SIM card resets. Escalates to the right technician when needed.
Staffing Agencies
Handles employee and client questions in the caller's language, processes sick leave notifications, schedules shifts, and provides information about available positions.
Retail & E-commerce
Provides stock availability, processes returns, tracks orders, answers product questions, and helps connect customers with the right department.
Healthcare
Schedules appointments, reminds patients of appointments, answers general health questions, processes prescription requests, and connects with the right healthcare provider in emergencies.
Real Estate & Brokerage
Schedules viewings, answers questions about properties, prices, and availability. Qualifies leads and connects serious buyers with agents.
Hire your AI phone operator now!
Contact us to get your own phone operator. Are you an MSP and KPN partner? Contact us for a great collaboration!
Contact us!Frequently asked questions
If you can't find what you're looking for, contact our support team and we'll be happy to help you get started.
How does the AI phone operator work?
Sainer uses advanced AI to understand caller intent, answer questions, and perform tasks like scheduling appointments or creating support tickets, all while sounding natural and professional.
Can it handle multiple languages?
Yes, Sainer supports multiple languages including Dutch and English, automatically detecting and responding in the caller's preferred language.
What happens if the AI can't handle a call?
The AI intelligently transfers complex calls to the appropriate team member based on your configured routing rules and staff availability.
How quickly can I get started?
Setup takes less than 30 minutes. Connect your phone number through our KPN partnership, configure your AI responses, and you're ready to receive calls.
Can I customize the AI's responses?
Absolutely. You can train the AI with your business information, FAQs, and specific instructions on how to handle different types of inquiries.
Does it integrate with my existing systems?
Yes, Sainer integrates with popular CRM systems, calendars, and support ticket platforms through our API and pre-built connectors.
What about data security and privacy?
All calls are encrypted end-to-end. We're GDPR compliant and data is stored in secure European data centers. You have full control over data retention.
Can I monitor call quality?
Yes, you get access to call recordings, transcripts, and analytics. Monitor performance, customer satisfaction, and identify areas for improvement.
What if I need to change my plan?
You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences.
Why might the demo operator sometimes make things up?
The demo environment uses a basic AI operator tuned to your business that is not yet fully trained. This can cause it to sometimes 'hallucinate' (make up) information. In a real implementation, we fully train the operator with your business data and ensure it only provides accurate information. Additionally, it gets connected to your systems for real functionalities like appointment scheduling and support tickets.
How do transfers to real employees work?
Sainer uses 'warm transfers' - just like the newest call screening on Android and iPhone. When the AI decides to transfer a call, the employee first receives a summary of the conversation before accepting the call. This way they know exactly what the call is about and can seamlessly take over the conversation without making the caller repeat what has already been discussed.