AI phone answering for SMEs
The receptionist that never sleeps
Sainer answers customer calls, handles questions, transfers to employees, schedules appointments and manages support tickets. While you focus on your business.
Does this sound familiar?
call outside office hours
Customers call when it suits them — not always between 9 and 5. Hit a voicemail and they immediately call a competitor who's available.
expect immediate help
Customers don't want to wait, they want to be helped right away. Long wait times are the fastest way to lose them to the competition.
call the competitor
When you're unreachable, customers call someone else. One missed call is enough — they go straight to whoever does pick up.
Does this sound familiar?
call outside office hours
Customers call when it suits them — not always between 9 and 5. Hit a voicemail and they immediately call a competitor who's available.
expect immediate help
Customers don't want to wait, they want to be helped right away. Long wait times are the fastest way to lose them to the competition.
call the competitor
When you're unreachable, customers call someone else. One missed call is enough — they go straight to whoever does pick up.
Sainer catches everything. Day and night.
An AI agent that keeps your customer service running when you can't. No queues for customers, no missed opportunities for you.
Smarter telephony, your way.
From fully bespoke to ready-to-use. Pick what fits your organisation.
Sainer AI
Automatic call handling, smart routing, transcription and analysis in one subscription.
Sainer AI
Automatic call handling, smart routing, transcription and analysis in one subscription.
Transcription
Transcription
Consultancy
Consultancy
Powerful integrations and insights.
PBX integration
Connects to your existing PBX and picks up calls like a colleague would. No replacement — just an extra team member on the line.
Call analytics
Every call is recorded, transcribed, summarized and scored on sentiment. Insights go directly to your dashboard or CRM.
CRM Integration
Sync customer data and calls automatically. Records are updated in real-time in Salesforce, Hubspot or within Sainer.
24/7 Availability
Your AI receptionist answers calls instantly, day and night. No queues, no voicemail, no missed opportunities — even outside office hours.
Your own style
Fully customize tone, accent, content and behavior. We help with setup, but you keep full control over how your brand sounds.
Continuously learning
Learns from every interaction and keeps improving. Patterns in questions are recognized so answers become more accurate and faster.
Choose the product that fits you
Sainer Transcriptie
Every call automatically transcribed.
- AI-powered transcription
- Call analytics & summary
- Connect knowledge sources
Sainer AI
Everything you need in one package.
- 24/7 availability
- Trained on your business
- Up to 25 knowledge sources
All prices are excl. VAT. No hidden costs, cancel monthly.
Standard not enough?
All the telephony intelligence you need, built exactly for how your business works. One solution, fully customized.
- All functionality from Sainer AI Complete
- Custom integrations
- Process & prompt optimization
- Enterprise Support Plan
- SMS & WhatsApp services
Don't let any customer wait.
Schedule a no-obligation call and discover how Sainer transforms your availability.
Curious what it sounds like? Naturally, Sainer answers our phone!
Frequently asked questions
Sainer is an AI receptionist for SMEs. It is a smart, voice-controlled assistant that answers incoming phone calls, responds to questions, transfers callers to the right colleague and logs everything. Day and night, seven days a week. No queue, no phone menu, no missed calls. In addition to the assistant, Sainer offers the ability to transcribe and analyse your existing person-to-person conversations. So you stay better informed about what is happening within your organisation and employees spend less time on administration.
Sainer integrates with your existing telephony environment. As soon as a call comes in, Sainer answers with a warm, natural greeting tailored to the client's business. The AI then analyses in real time what the caller needs and determines the best next step: answer directly, transfer or perform an action.
The caller is warmly transferred to a team member. The team member receives a brief summary of the conversation beforehand, so the caller does not have to explain everything again.
Sainer is plug-and-play. Configuration takes just a few minutes. The AI automatically learns from the company's website and is ready to use immediately. In most cases, a client is live within a day.
No. Sainer works alongside your existing telephony environment. No expensive installations or complex IT projects are needed. Sainer connects directly to your current VoIP solution.
Privacy and data security are a high priority at Sainer. When necessary, Sainer validates customer details and verifies consent before sharing sensitive information. Data is stored securely in accordance with applicable privacy legislation.
It depends on your situation. If you want incoming calls handled fully by AI — including transfers, knowledge questions and after-hours coverage — choose Sainer AI. If you want to transcribe and analyse your existing person-to-person calls without changing your telephony, Sainer Transcriptie is the fit. Both can also be combined.