24/7 call handling
- Answers calls 24/7
- Including weekends and holidays
- Natural, human-sounding conversations
Sainer AI
Sainer's complete solution combines automatic call handling, smart routing, transcription and analysis in one package — so the entire phone process is intelligently supported.
Customer asks about the status of order #48219. Expected delivery yesterday. Action: look up tracking and call back.
How to get Sainer live
Sainer plugs into your existing telephony environment. No replacement, no expensive installation — live alongside your current setup within a day.
Add knowledge sources — your website, documents or FAQ. On Complete you can connect up to 25 knowledge sources so Sainer deeply understands your organisation.
From that point on, Sainer answers calls, routes to the right colleague, transcribes and analyses — all in one package, via the Sainer portal.
How to get Sainer live
Sainer plugs into your existing telephony environment. No replacement, no expensive installation — live alongside your current setup within a day.
Add knowledge sources — your website, documents or FAQ. On Complete you can connect up to 25 knowledge sources so Sainer deeply understands your organisation.
From that point on, Sainer answers calls, routes to the right colleague, transcribes and analyses — all in one package, via the Sainer portal.
One subscription for everything. Three plans with increasing capability and call volume.
115 Live AI minutes / month
300 Live AI minutes / month
600 Live AI minutes / month
Custom Live AI minutes / month
All prices exclude VAT. Cancel any month. €1.25 (Extended) or €1.00 (Complete) per extra call, €0.10 per SMS sent.
Schedule a no-obligation call and discover how Sainer transforms your availability.
Curious what it sounds like? Naturally, Sainer answers our phone!
For organisations that want Sainer to support the entire phone process — from call handling to routing, transcription and analysis — in one subscription, rather than combining separate products.
Sainer AI combines overflow handling, smart routing, and transcription in one solution. You get more knowledge sources, more transfer options, customer-level reporting and support for multiple operators.
No. Sainer works alongside your existing telephony environment. No expensive installations or complex IT projects — Sainer plugs directly into your current VoIP solution.
Sainer can work as your primary receptionist or only step in when all lines are busy or outside opening hours. In the overflow setup your team is always tried first — Sainer only catches what would otherwise be missed.
A traditional phone menu forces callers into predefined options ('press 1 for…'). Sainer lets them say in their own words what they need and routes based on that intent — far more natural and faster.
On Extended you can connect 3 knowledge sources, on Complete up to 25. Sainer also learns automatically from your website.
Privacy and data security are a top priority. Data is stored securely in line with applicable privacy law. Transcripts and summaries are only accessible to authorised users within the Sainer portal.
Additional calls are billed at €1.25 per call on Extended or €1.00 per call on Complete. No surprise invoices — everything is shown transparently in your dashboard.