Integration · Beta
Sainer × Pipedrive
Sainer looks up the caller in Pipedrive, through RedCactus' integration. After the call, the summary, and optionally the transcript, goes to the right contact in Pipedrive. You need a RedCactus licence for this.
viaVia RedCactus
Sainer doesn't connect to Pipedrive directly, but through RedCactus. Already connected Pipedrive to RedCactus? Then Sainer uses that connection. You need a RedCactus licence for this.
How the RedCactus integration worksThe video is in Dutch, with English subtitles.
Before and after the call
Sainer looks the caller up in Pipedrive before the call starts.
- The caller's number goes to Pipedrive through RedCactus
- Sainer gets back who's calling and from which company
- If Pipedrive doesn't respond in time, Sainer simply picks up
Sainer logs the call in Pipedrive.
- The summary and optionally the transcript go to the right contact through the Activity Hub
- No match? The call stays in the Activity Hub for you to link
How it works
- 1
Connect Pipedrive to RedCactus
Set up the Pipedrive integration in RedCactus. Nothing to configure in Pipedrive itself.
- 2
Connect Sainer to RedCactus
Follow the steps on the RedCactus page. Sainer then uses your Pipedrive integration to look up callers and log calls.
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