Integration · Beta
Sainer × AFAS Profit
Match callers to AFAS Person and Organisation records before the phone rings, let the AI pull invoices or orders mid-call, and log a structured summary back to AFAS when the call ends. No manual data entry, no stale CRM.
Before, during and after the call
Sainer identifies the caller against your AFAS records before the operator picks up.
- Matches the inbound number against your Person and Organisation GetConnectors in a single query
- Normalises Dutch phone formats (06, +31, 0031) so no number gets missed
- Returns name, company, debtor or account number to the AI before it says hello
The AI queries AFAS on demand using your own connectors.
- Looks up records by a single search value (e.g. debtor number → open invoices)
- Pulls up to 5 matching rows in the background while the conversation continues
- Uses admin-authored function descriptions, so the LLM knows when to query and what to look up
Every call is written back to AFAS as a structured note.
- Logs caller intent, AI analysis and (optional) full transcription to your chosen UpdateConnector
- Includes a deep-link back to the Sainer recording for follow-up
- Skips calls under your configured minimum duration
How it works
- 1
Connect your AFAS environment
Generate an AppConnector token in AFAS and paste it into Sainer along with your environment ID. Sainer validates the credentials and loads your live connectors.
- 2
Map the records that matter
Pick the connectors Sainer should use for caller lookup, for during-call queries and for writing back call summaries. Live dropdowns from AFAS — no schema to maintain.
- 3
Tune behaviour and go live
Choose what gets logged, set the minimum call duration and publish. New connectors added in AFAS later show up automatically.
Don't let any customer wait.
Schedule a no-obligation call and discover how Sainer transforms your availability.
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