Partner
Sainer x Contict
Strategic ICT partner for the SMB market - telephony, cloud, security and workplace.
About Contict
Contict is an ICT partner for the SMB and SMB+ market, helping organisations with telephony, cloud, security, connectivity and modern workplaces. In our role as a strategic ICT partner we look not only at technology, but above all at how technology makes organisations more efficient, more secure and more reachable.
How we work together
As a Sainer partner we advise customers on deploying AI within their customer-contact and telephony environment. We are often the first point of contact and guide the process from assessment and advice through to implementation and management. Sainer delivers the AI solution, while we handle the integration within the existing telephony and IT environment.
What Contict uses Sainer for
We deploy Sainer at organisations where availability and customer contact are crucial. Think of fault/emergency desks, service desks, healthcare organisations and companies that want to stay reachable outside office hours without extra staffing. Sainer answers calls, handles common questions, determines the urgency of reports and transfers directly where needed. We also use Sainer actively in demonstrations and advisory projects.
Together toward better reachability
Get in touch and discover how Sainer and our partners make your customer contact smarter.