Become a partner
Sell the receptionist that never sleeps.
Sainer is the AI receptionist for SMBs: plug-and-play, works alongside any existing telephony environment and gives you a recurring revenue stream. For KPN Platform partners who want to make their customers more reachable.
One platform, from answering to logging
Sainer understands spoken language, answers customer questions, transfers to the right employee and logs everything automatically. No queue, no phone menu, no missed calls. Setup takes minutes: Sainer learns from the customer's website and is operational right away.
Sainer Speaks
Handles conversations on its own, transfers calls, answers questions, schedules appointments and consults systems. Day and night, seven days a week.
Sainer Listens
Turns every call, by the AI or between two people, into text. Translates, analyses, summarises, logs to the CRM and reports across all conversations.
Sainer Helps
Supports the employee during a call with information, actions, insights and fraud detection.
One platform, from answering to logging
Sainer understands spoken language, answers customer questions, transfers to the right employee and logs everything automatically. No queue, no phone menu, no missed calls. Setup takes minutes: Sainer learns from the customer's website and is operational right away.
Sainer Speaks
Handles conversations on its own, transfers calls, answers questions, schedules appointments and consults systems. Day and night, seven days a week.
Sainer Listens
Turns every call, by the AI or between two people, into text. Translates, analyses, summarises, logs to the CRM and reports across all conversations.
Sainer Helps
Supports the employee during a call with information, actions, insights and fraud detection.
The right flow for every call
Based on the customer's needs we set up a flow that fits their process. Five steps, from pick-up to transfer.
- 01
Answer
Picked up within a second, with a warm greeting that matches the customer's brand tone.
No waiting times, no more voicemails
- 02
Understand
The AI analyses the caller's intent live and recognises names, numbers and other details.
Sainer knows exactly what the customer needs
- 03
Verify
Where needed, Sainer validates the customer's details and explicitly asks for consent.
Always the right data for the right process
- 04
Resolve
Consults the knowledge base and acts: schedules appointments, sends emails or creates tickets.
Resolved without any human intervention
- 05
Escalate
For complex questions, a warm transfer to a colleague, including a full call summary.
Transferred only when it really matters
- 01
Answer
Picked up within a second, with a warm greeting that matches the customer's brand tone.
No waiting times, no more voicemails
- 02
Understand
The AI analyses the caller's intent live and recognises names, numbers and other details.
Sainer knows exactly what the customer needs
- 03
Verify
Where needed, Sainer validates the customer's details and explicitly asks for consent.
Always the right data for the right process
- 04
Resolve
Consults the knowledge base and acts: schedules appointments, sends emails or creates tickets.
Resolved without any human intervention
- 05
Escalate
For complex questions, a warm transfer to a colleague, including a full call summary.
Transferred only when it really matters
Good for your customer, good for your business
Sainer sits deep in the customer's day-to-day operations. That makes it easy to sell and creates a long-lasting customer relationship.
New monthly revenue
An additional recurring revenue stream on top of telephony, through a subscription model.
Easy to sell
The reachability problem is recognisable for virtually every SMB customer.
Fast delivery
Sainer is plug-and-play. The customer is live within the same week, with little overhead.
Stronger customer retention
Sainer becomes part of your customer's daily operations.
Low support volume
Sainer handles many customer questions itself, so you barely gain any tickets.
Joint marketing
Partner support and joint marketing initiatives, including a co-branded logo and communication material.
Call our sales team
How customers use Sainer
Three examples from sectors you'll find in your portfolio.
Healthcare clinic with 11 locations
Challenge
A nationwide clinic with 11 locations and more than 10,000 calls a month. Due to the workload, 20% of calls are missed and patients end up in queues of up to 40 minutes. The national phone menu has 11 options. Care coordinators double as receptionists.
Solution
Sainer is deployed at all 11 locations. The AI answers calls, handles frequently asked questions and transfers callers to the right location based on spoken language. Multilingual support helps patients who don't speak Dutch. Callback requests and summaries are automatically sent to the right care coordinator.
Result
No more missed calls, one receptionist replaces 11 menu options and patients are helped outside office hours too. Care coordinators have more time for patients.
The Sainer Partner licence
One licence per partner. Everything you need to demo, sell and set up Sainer for your customers.
Sainer Partner licence
- Everything from Sainer AI Complete for your own organisation
- Unlimited demo environments for customers
- Demo widget for your own website via the Sainer API
- Access to the test environment
- Access to Sainer University
- Second-line support for sales and setup
- Access to the sales team and volume pricing
You'll receive prices, margins and discounts from our sales team after registering as a partner.
- Margin
- Attractive partner margin when ordering Sainer products via the KPN Platform (IRMA).
- Demos
- Create unlimited trial customers, 14 days per customer. Our best sales tool.
- Commercial
- Opportunity that doesn't fit a standard package? The sales team helps out and offers pricing for large call volumes.
- Support
- Second-line support for you as a partner, for sales and setup. First-line towards your end customer stays with you; what Sainer picks up itself differs per package.
- Add-ons
- Add Premium Support or Professional Services when an end customer needs direct support or implementation help.
Need help? We're ready.
For end customers who need more than the standard packages offer. You sell these services with partner margin too.
Premium Support
A direct line to Sainer for when every minute counts. Response times set out in an SLA and always-on assurance for customers who need extra guarantees.
Professional Services
The team that builds Sainer builds with you. A dedicated Sainer team works side by side with yours on complex, business-critical implementations. Live faster, right the first time.
Voice AI Consultancy
Honest voice AI advice from people who build it in production. Vendor-agnostic: if Sainer isn't the fit, we recommend the stack that does match the customer's goal.
Become a Sainer partner via the KPN Platform
Register through our partner portal. Once approved you get immediate access to:
Partner-specific guides
Get going fast with guides tailored to KPN partners.
Qualification tool
Determine step by step which product and package fits your customer.
Exclusive webinars
Deepen your knowledge in sessions for partners only.
Call our sales team
Prefer to ask your questions before registering? Call or email us, we're happy to think along about your customers.